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Ireland’s leading hotel outsource specialists.

  • Increase your bookings

  • Busy reception?  Phone ringing out?  Missed bookings?  Not answering quickly enough?

  • Lost sales, disappointed customers, brand effected

  • Protect your brand with each call answered by a professional

  • Proactive outbound selling to fill rooms during quiet times

  • Specific ‘Event Booking Service’ now available from A to Z

  • Market leader with shared live chat

  • Mystery Shopping

Seeing and feeling is believing.  We invite you to meet us personally and sense our energy and commitment for yourself!

Perfect Reception is part of Complete Outsource Solutions with over 20 years experience in the outsource industry.  We operate from a state of the art outsource centre at our premises in Cork Airport Business Park.  We are solely focused on targeting & assisting the Hotel Industry. Perfect Reception is already a Market Leader in supplying specialist & valued service for the hotel industry including Live Chat, Overflow Calls, Proactive Outbound Selling & Specific Event Booking service.

“We have worked with Perfect Reception for just over a year now, we have seen a definite increase on weekly bookings, spiking at our busier times as they predicted.  We find them very professional and flexible and professional to any changes we request…”

Wilson Bird, General Manager – Breaffy House Resort

“We have been using Perfect Reception for over 4 years and have found them to be extremely versatile and more than accommodating to our needs and requirements, they are very professional and feedback tells us they are perfect Ambassadors for our properties.”

Seamus Leahy, Marketing Director – Fota Collection

“We have worked with Perfect Reception since 2018.  We have found this to be an excellent cost efficient solution to taking overflow calls for the d Hotel. They have excellent customer service. I would highly recommend this service as an option for other companies.”

Kevin Wall, Revenue Manager – The d Hotel, Drogheda

Metro Hotel Dublin Airport has been working with Perfect Reception since March 2017 and we’ve found them very adaptable and pleasant to deal with. The set-up process was extremely straightforward and seamless and the rates are reasonable given the level of professionalism and efficiency. I would highly recommend the product for any hotels that wish to increase direct bookings and reduce the number of lost sales.

Mark Williams, General Manager – Metro Hotel Dublin Airport